Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-automation-pricing.scoopstorm.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting and interacting with our online platforms.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party services or websites that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide and improve these services.
  2. Visiting Our Websites: Every time you browse our websites, certain information is automatically collected and stored, such as your IP address, browser type, and access times.
  3. Communication: If you choose to receive marketing communications from us via email, phone, or SMS, we will use the data provided to deliver these messages.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide personalized services:

  • Account Information: This includes your username, email address, and password hash for secure login.
  • Payment Details: We process payment information when you make purchases or subscribe to our services, including credit/debit card numbers, billing addresses, and transaction history.
  • Financial Data: We may collect financial records to facilitate invoicing, accounting, and tax purposes.
  • Purchase History: Details of your purchases, such as products, quantities, and purchase dates, are recorded for order fulfillment and analytics.
  • Mobile Device Identifiers: We may access unique device identifiers to personalize content and improve our services.
  • Location Data: With your consent, we can track your location to provide relevant local services or content.
  • Feedback and Reviews: Your feedback, ratings, and reviews help us improve and are used for analytics.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms.
  • Product Interactions: We track your interactions with our products, including views, clicks, and purchases, to enhance user experience.

We obtain this data through direct user input, automated systems (like cookies and device fingerprints), and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files placed on your browser by our website for various purposes:

  • Strictly Necessary: These cookies enable core functionality, such as remembering login details and maintaining session states.
  • Preference: They remember your preferences, language settings, and display options to personalize your experience.
  • Analytics: Analytics cookies track user interactions, provide aggregated data for site performance, and help us understand how visitors use our sites.

You have the option to control non-essential cookie usage through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We are committed to only retaining personal data as necessary for legal or business purposes. The retention periods vary based on the type of data and its purpose:

  • Account Information: We retain account details for the duration of your active account, plus a reasonable period after its closure to handle disputes or technical issues.
  • Payment Data: Financial information is stored securely until required for audit trails or legal compliance, not exceeding five years.
  • Purchase History: We keep purchase records for billing, accounting, and analytics purposes, typically up to 10 years.
  • Other Personal Data: All other collected data will be deleted or anonymized when it is no longer needed for the purposes it was collected.

Security Measures

We implement robust security protocols to protect your personal information:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Processing: Our third-party payment processors comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure secure financial transactions.
  • Access Controls: Only authorized personnel have access to your data, and we enforce strict access controls and monitoring.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and guardians to monitor their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its associated details.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections or updates.
  • Erasure/Right to be Forgotten: In specific cases, you have the right to request the deletion of your data.
  • Restriction: You may limit our processing of your data in certain circumstances.
  • Data Portability: We can provide your data in a portable format upon request.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making, except where legally required.
  • Appeals/Complaints: If you believe your privacy rights have been infringed upon, you can lodge a complaint with our privacy team or relevant regulatory bodies.

Please contact our privacy officer at the details provided below to exercise these rights.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. We will not make retroactive changes that significantly impact your privacy rights without your explicit consent.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Privacy Team, GoHighLevel Automation Pricing, [Address]